- Comprehensive report types
- Deep web search
- Desktop app & mobile browser support
- Affordable five-day trial
- Too many blank spots
- No mobile app
- Expensive monthly fee
Though the internet didn’t fully establish itself into everyday society until the start of the 21st century, it has already become the main source of information for almost every aspect of our lives. And with access to all this information it’s become easier than ever for U.S. citizens to access public records to help properly check on any given person’s identity. In fact, it’s also given rise to background check services like InfoTracer to help facilitate this particular need. The sole purpose of the site is to present a way to check on somebody’s identity, debunk frauds, and alert yourself to sex offenders and criminals in your neighborhood in a convenient manner.
InfoTracer is a service for non-commercial use and it may not provide information accurate enough to make decisions for employing someone, but it still uncovers all other background data of a person, from court cases to criminal records. The search function is available for Windows, too, if you download the desktop app. If you find yourself a regular user then for a subscription of $19.95 per month you’ll unlock unlimited access to all the reports, though there is an option for a shorter five-day trial that costs $2.95.
InfoTracer aims to supply concerned citizens with a comprehensive list of information about another person. The reports tackle several aspects of the target’s background, including criminal and court records, registered vehicle plates, marital status, and much more. The site even provides contact information such as phone numbers and email addresses. And as a cherry on top, the reports hunt down the social media accounts of your target, prompting the user to further their investigation by visiting Facebook or checking certain websites and blogs.
The abundance of categories and report types is definitely one of the strong points of InfoTracer. Like a well-trained hound, the service catches the scent of any target after you have provided a small piece of information. It’s possible to look a person up just by their name, phone number, place of living or their email address. The report even shows the Google Street View image of the target’s house.
Criminal records are probably the main reason why someone looks up details with InfoTracer in the first place. If you know the person’s name, it’s possible to check whether or not they have a criminal record, spent time in jail, were placed under arrest or are registered as a sex offender. Court records are also frequently requested by curious individuals because they detail whether or not the suspect is involved in a legal case, but more than that the service also helps users learn more about the outcome of the judgement.
If available, InfoTracer also shows information regarding bankruptcy and liens. And if you are interested in someone’s family tree, then the site has dedicated a section to such records including birth or death certificates and details about marriage or divorce. InfoTracer even has you covered if the info you are looking for is tied to vehicles. Cars and their owners can be looked up via the plate number and the driver’s license may even appear in the report itself.
All these records listed above are part of a standard background check, available to members who have opted to purchase only one report. Users with a subscription plan, however, have access to premium search results as well. These high-level members can access highly sensitive information that is otherwise unavailable, including more detailed criminal records, additional court cases and their judgements, tax and property liens, corporate affiliation, pilot licenses and weapon permits. Bear in mind, though, that initiating a premium data mine does not guarantee results.
There are two menus located on the main screen. The top half lists the main types of search options such as background check, criminal records or plate number searching, while on the left side there is a longer navigation bar displaying subcategories for each of the above-mentioned search topics. If you wish to take a more in-depth look at your target’s court records or want to check specifically whether or not they have liens or ongoing judgements, then there is an option to initiate a focused search. Doing so will save a lot of time since the results are found much quicker.
When doing a full profile search, the huge amount of information usually results in a long wall of text. Luckily InfoTracer has implemented a separate side menu that allows user to jump to any requested part of the report; this menu is permanently pinned to your screen, helping skip unwanted parts of the documentation.
Ease of Use
InfoTracer sports a menu system that is simple and straightforward; you won’t feel the need for tutorials to get to grips with it, although there are such videos available. However, we’ve run into some bugbears. For example, after choosing a profile from a list of names for closer examination, there are no means of simply going back to the search results. It’s also impossible to start a new search while visiting someone’s profile, instead you need to jump back to the main screen to do so.
The site also has an annoying habit of interrupting your viewing session with a message, offering to load up a premium report even though there is no guarantee of unlocking further information. When it comes to the desktop app, the program features the exact same layout as the browser version and so its ease of use is relatively on the same level. On the plus side, though, InfoTracer has a well-optimized mobile website.
It only takes one look at the reports to realize that there are quite a few blank spots in the findings. Testing has revealed that most of the personal information such as education, occupation, marital status or net worth are left unanswered. Even when the person’s name clearly suggested their gender, the corresponding field often stated “Not on file”. Sometimes age and date of birth were missing as well, making it extremely hard to identify your target from dozens of matching names.
Data reliability is a bit better in other sections, since phone numbers and relatives are often detailed. But criminal and court record findings are often vague and frequently came up blank; the lack of explanation, in particular, makes it difficult to get a clear picture.
Security & Privacy
InfoTracer firmly claims that it isn’t a customer reporting agency but a public record search engine. By using the service, you accept that the results are meant for personal, non-commercial use. Not only that but the registration is restricted to U.S. residents who are older than 18 years, and because it deals with highly sensitive data (including your own personal and billing information provided for account creation) the site deploys some level of encryption and uses SSL protection to secure data transmission.
InfoTracer states that it doesn’t collect personally identifiable information about you, but also admits to the potential disclosure of the data you provided during registration to certain third-party companies or judicial courts. There is also an available opt-out policy for citizens who wish to have their information removed from the site that involves undergoing a strict identification process.
It’s important to highlight that InfoTracer is a pay-to-use only service, meaning that free trials or limited free memberships are completely absent. Despite allowing users to launch a custom search from the front page, they’ll be welcomed by a paywall whenever attempting to open the results. The site’s business model offers two options: either purchase a particular document for a one-time fee of $19.95, or subscribe to the service for a recurring fee of $19.95 per month, but in exchange you’ll receive unrestricted access to all reports.
In order to make the unlimited plan even more attractive, InfoTracer offers exclusive content – such as additional criminal records – and throws in a five-day trial too. During this early period the service can be used without any limitations and if you decide to cancel the subscription within the five-day period you’ll be only charged $2.95. Those who purchase one-time reports but are unsatisfied with the results are also eligible for a refund, which is a huge positive.
InfoTracer takes the issue of privacy protection and responsible data usage very seriously. When browsing the site, every now and then a message pops up notifying users about the purpose and legal capabilities of the service in light of the Fair Credit Reporting Act. The FAQ, although a bit short, also dedicates a topic to the dos and don’ts of the information gathered with InfoTracer. For further help or troubleshooting it’s possible to either call the helpdesk over the phone or write an email to customer support. If you have any trouble taking the first steps the service, then check out the handy tutorial videos. However, on the whole the site is informative enough that it’s easy to understand the ins and outs of background checking.
InfoTracer presents an intriguing start, but ultimately ends up as a mixed bag. On the positive side, the site presents a varied and well-structured report system. Despite being relatively long – boasting every possible facet on the subject – the navigation menu makes it easy to jump back and forth between different parts. The findings also feature a Google Street View map and related social media sites thanks to its deep web search. Coupled with added bonuses such as the desktop app for Windows, it seems like an awesome service.
The only letdown is that most details in the reports are left empty, claiming that the necessary data is “Not on File”. This often extends to criminal records as well, leaving the reader with no clues as to what the target perpetrated and what the punishment was. The lack of evidential information severely impairs the usefulness of the service. Paying $19.95 per month is relatively affordable compared to the subscription fees of other background check services, but it’s still highly recommend to make the most of the five-day trial that only costs $2.95 to find out just how useful you might find InfoTracer.